PAYMENT, PROMOS, & GIFT VOUCHERS

PAYMENTS, PROMOS & GIFT VOUCHERS

Do discount codes expire?

While some things last forever, our discount codes do not. All discount codes will come with an expiration date at the time that they are issued, so that you can plan your shopping date accordingly! Please keep in mind that discount codes cannot be combined with any other offers that may be live on our site at the time that your order is placed. 

How do I get my promo code? (subscription code)

Once you subscribe to our newsletter, your welcome coupon code will be emailed to you! Please check your spam folder if you do not find it in your inbox. Your coupon will expire 7 days from the day it is issued, and cannot be combined with any other offers that may be live on our site at the time that your order is placed.Please keep in mind that you must be a brand new customer to be eligible for our welcome coupon code! This code is provided one-time only and, once expired, cannot be reissued.  

How can I pay for my order?

We accept all major credit cards, as well as PayPal, Apple Pay, and we'll soon have AfterPay*! *AfterPay is currently only available for customers within the U.S.!

Why Isn’t My Promo Code Working?

We recommend copying and pasting your exact code into the coupon box to apply your discount. Keep in mind that promo codes cannot be combined, nor can they be applied towards shipping. They typically cannot be used during promotions as well, so double check the fine print when a promotion is live to be sure!  

Can I combine coupon codes on my order?

Unfortunately, coupon codes cannot be combined, nor can multiple codes be applied to a single order. Coupon codes cannot be combined with any other offers that may be live on our site at the time that your order is placed. Always make sure to review your order summary prior to completing checkout to make sure you are snagging the best deal for your goodies! 

Do you offer a rewards/loyalty program?

Unfortunately, we do not have a rewards or loyalty program at this time. Thank you for your interest!  

Do I have to create a Canswer account to shop?

An account is not required in order to shop from our site! But we do recommend that you create an account, as it makes it easy to check on the status of an order and gives you access to your full order history. :) You can also save your shipping information for a quicker checkout experience!

Can I get a refund if the price has changed?

Unfortunately, we are unable to honor any promotions for orders placed outside of the promotional time frame as this would be unfair to the rest of our customers. We’re so sorry for any inconvenience, and appreciate your understanding!